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Unmatch
A match can be wrong, whether Invunion or a person made it. You can remove it at any time. Nothing is lost: Invunion keeps the removed match in the history, with who removed it, when and why.
Where to remove a match
| From | How |
|---|---|
| Counterparty overview | Select the arrow at the start of a line, then Edit Match. See Overview page. |
| The edit panel of an invoice or a transaction | Select next to a linked line, then Save. |
| Transactions | Ignore from reconciliation removes every match of the line, after asking you. |
Edit Match gives you the most choice: the buttons below and the reasons.
Remove one match
In Edit Match, select Remove match. Invunion asks Remove this match? and says which allocation goes: only this one. The other matches of the invoice and of the transaction stay.
Then choose Why is this payment wrong?
| Reason | When | What happens next |
|---|---|---|
| Wrong transaction: this movement did not pay the invoice | The payment belongs to something else. This is the default. | Invunion will not suggest this payment for this invoice again. |
| Right transaction, wrong amount | The payment is right, the allocated amount is not. | You can match the pair again with the right amount. |
| Duplicate | The same payment was matched twice. | |
| Other | Anything else. |
Note (optional) keeps a sentence with the removal, for your team and your integrations.
With any reason other than Wrong transaction, the payment is free again, and Invunion can match the same pair on its next run. To keep it from coming back, choose Wrong transaction.
Removing a line with in an edit panel does not ask for a reason. It is saved as Other.
Undo a Wrong transaction
Not a match in the Match inbox works the same way as Wrong transaction. To bring a pair back, open the invoice in the Match inbox and select Show me all the transactions. The pair is listed there; select it to restore it.
Remove all matches
Remove all matches removes every match at once. What it does depends on where you started:
- From an invoice: every payment is removed from this invoice. Credit notes applied to it stay. You choose a reason, as above.
- From a transaction: every invoice is removed from this payment. Then choose:
- Remove only: the transaction becomes Unmatched, ready for another match.
- Remove and ignore: the transaction becomes Ignored and leaves matching. Use it for a line that is not a customer payment.
Fix an amount without removing
When only the amount is wrong, you do not need to remove the match. Open the edit panel of the invoice or of the transaction, change the Allocated amount of the line, then select Save.
Change the counterparty
In Edit Match, you can also change the counterparty of the transaction. Invunion warns you first: this removes the other matches of the transaction, because they belonged to the previous counterparty.
What changes after a removal
- The invoice: its Settled, Amount due, Recovery and status are computed again. A Paid invoice can become Partially paid, Unpaid or Overdue.
- The transaction: its Remaining and status are computed again. A Matched line becomes Partially matched or Unmatched.
- The Dashboard: the numbers follow at the next refresh.
- The history: the Audit log records the removal, with who did it, when and the reason.
- Your integrations: Webhooks send Match cancelled and Invoice settlement changed. A Wrong transaction also sends Match rejected.
Example: a wrong payment
Invoice FAC-2026-019, Kappa Retail, 480,00 €, was paid by two payments of 200,00 and 280,00 (see the example). The 280,00 payment was in fact for another invoice.
You open the match and select Remove match, with the reason Wrong transaction.
| Invoice FAC-2026-019 | Amount due | Transaction of 280,00 | Remaining | |
|---|---|---|---|---|
| Before | Paid | 0,00 | Matched | 0,00 |
| After | Partially paid Overdue · 3 days | 280,00 | Unmatched | 280,00 |
The due date has passed, so the invoice is overdue again. The 280,00 payment is free to be matched to its real invoice, and Invunion will not suggest it for FAC-2026-019 again.
Example: a wrong amount
A payment of 280,00 was matched to FAC-2026-019 with an allocated amount of 200,00 instead of 280,00.
| Invoice FAC-2026-019 | Amount due | Transaction of 280,00 | Remaining | |
|---|---|---|---|---|
| Before | Partially paid | 80,00 | Partially matched | 80,00 |
| After you set Allocated amount to 280,00 and select Save | Paid | 0,00 | Matched | 0,00 |
No removal needed: the match stays, with the right amount.
Example: not a customer payment
A transfer of 1 200,00 € between two of your own accounts was matched to an invoice of 1 200,00 by mistake. From the transaction, you select Remove all matches, then Remove and ignore.
| Invoice | Amount due | Transaction | Remaining | |
|---|---|---|---|---|
| Before | Paid | 0,00 | Matched | 0,00 |
| After | Unpaid | 1 200,00 | Ignored | 1 200,00 |
The invoice is open again and waits for its real payment. The transfer no longer counts in Transactions considered on the Dashboard. With Remove only, it would be Unmatched instead.
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