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Match levels

Settings > Administration > Rules. Match levels are the result of our matching engine. Every possible pair of one bank line and one invoice gets one level. The level decides what happens next.

LevelIn shortResult
CertainThe bank line cites the invoiceConfirmed
StrongExact amount from the right payerConfirmed if it is the only Strong invoice for that line
PossibleWorth a look, not proofWaits in the Match inbox
Flow: a bank line and an invoice are tested in order. Cites the invoice: Certain, confirmed. Exact amount from the right payer: Strong, confirmed if no other Strong invoice competes. Close amount from the right payer, or exact amount from an unknown sender: Possible, waits in the Match inbox.

Every Entity uses the same three levels. There is no score to tune: you change the settings below, and the levels follow. The date never decides a level. It only puts the suggestions inside one level in order.

What each level means

Certain

The bank line cites the invoice number or the invoice external reference. A payment of any amount can be Certain, a partial payment included. See Invoice reference for how Invunion reads the bank line.

Strong

The amount is exactly the Amount due of the invoice, or the next open installment, and it comes from the right payer. See Who is the right payer.

A Strong pair is confirmed when no other invoice competes: it is the only Strong invoice for that bank line, and no Certain invoice exists for the line. Otherwise it waits in the Match inbox.

A bank line that cites an invoice but comes from another customer is Strong too, while Trust a cited invoice paid by another customer is on.

Possible

The pair is worth a look, but it proves little. It waits in the Match inbox for you. A pair is Possible when:

  • the right payer sends an amount within 15% of the amount due;
  • the sender is unknown, and the amount is exact;
  • the bank line cites the invoice, but the payment is more than 15% above the amount due, which often means one payment for several invoices;
  • the bank line cites the invoice from another customer, while Trust a cited invoice paid by another customer is off.

Any other pair is not proposed.

Who is the right payer

Invunion reads the sender of the bank line from its counterparty, or from the owner of its payment method when the line has no counterparty yet. Then it compares the sender with the invoice:

SenderResult
The customer of the invoiceRight payer. A customer can always settle its own invoice.
The Payer (if not the customer) named on the invoiceRight payer.
A counterparty tagged Third-party payer, when the invoice names no payerRight payer.
Another third-party payer, when the invoice names a payerWrong payer.
Any other counterpartyWrong payer. An exact amount is not proposed.
No counterparty, or UnclassifiedUnknown. An exact amount is Possible.

To name a payer on an invoice, see Invoices issued. To tag a counterparty as a third-party payer, see Counterparties.

What you can set

On the Match levels card:

SettingWhat it does
Your pricesTells Invunion whether your invoices often share the same amount. See Your prices. Default: Mixed.
Confirm Strong matchesOn: a Strong pair is confirmed when no other invoice competes. Off: Strong pairs wait in the Match inbox. Default: on.
Trust a cited invoice paid by another customerThe bank line names the invoice but comes from a different customer, such as a parent company or an accountant. On: Strong. Off: Possible. Default: on.
Invoice referenceWhich bank fields to read and which invoice fields to compare with. See Invoice reference. Default: all of them.

Each change is saved as soon as you make it.

Your prices

An exact amount proves less when many invoices share it. Choose the option that fits how you price:

OptionWhen to choose itWhat happens to an exact amount
Mostly customizedAmounts are rarely repeated.It counts fully.
MixedSome amounts repeat.It counts fully when no other open invoice of your Entity has the same open amount. Otherwise it counts one level lower.
Mostly the sameMany invoices share the same amount, such as subscriptions.It counts one level lower: Possible from the right payer, and not proposed from an unknown sender.

A star marks the option Invunion suggests from your invoices of the last 12 months. It suggests Mostly the same when 60% or more of them share an amount, Mostly customized when 25% or less do, and Mixed otherwise. With fewer than 20 invoices, it suggests nothing.

A citation of the invoice (Certain) is never affected by this setting.

Invoice reference

A bank line that cites the invoice is Certain. Choose where Invunion looks:

SettingOptions
Read fromStructured reference, External reference, Remittance, Description
Compare withInvoice number, Invoice external reference

A hit on any ticked bank field for any ticked invoice field is enough. At least one of each stays ticked.

Invunion ignores spaces, hyphens, slashes, dots and plus signs, and capital letters. FAC-2026-001, FAC 2026 001 and fac.2026.001 are the same reference. Inside a longer text, the reference must appear as a whole word, with its full length. Invunion ignores references shorter than 4 characters, and purely numeric ones shorter than 5, because they look like dates and amounts.

Bank line textInvoice numberCited?
Description Paiement client - Alpha Industries FAC-2026-002FAC-2026-002Yes
Remittance VIR FAC 2026 002 ALPHAFAC-2026-002Yes
Description Paiement FAC-2026-10FAC-2026-1No: a digit follows
Description Paiement 2026-002FAC-2026-002No: only a fragment
Description Facture 12 payée12No: too short

Example: one invoice, five bank lines

Invoice FAC-2026-019 of Kappa Retail is for 480,00 €, and Kappa Retail is its right payer. Prices are set to Mixed, and no other open invoice has the same amount.

Bank lineLevelWhat happens
480,00 € from Kappa RetailStrongConfirmed.
480,00 € from Kappa Retail, with FAC-2026-019 in the descriptionCertainConfirmed.
450,00 € from Kappa RetailPossibleWaits in the Match inbox.
480,00 € from a sender Invunion cannot identifyPossibleWaits in the Match inbox, with the badge Sender not identified.
480,00 € from another customer, no citationNot proposedThe sender is a wrong payer.

What changes after you change a setting

  • Next matching run and Match inbox: the new settings apply to the next matching run and to the suggestions the Match inbox shows from then on.
  • Matches already made: Invunion never rewrites a confirmed match or a suggestion already stored.
  • The Match inbox: each suggestion shows its level and the reasons, such as Exact amount, Paid by the customer or Amount shared with other invoices. See Dashboard metrics.

Limits to keep in mind

  • The 15% band is fixed. It is not a setting.
  • A bank line is confirmed against one invoice at most. If it cites several invoices, all of them wait in the Match inbox.
  • Invunion does not split one payment across several invoices by itself.
  • A pair you marked Not a match is not suggested again.
  • The matching is rule-based. It does not use AI.

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