# Counterparty status and payer score

> Each counterparty has two badges. The status says if an invoice is overdue today: Up to date or Late. The payer score, from 0 to 100, says how well the counterparty paid over the last 12 months: Good payer, Watch, Risky payer, or Insufficient data.

Source: https://www.invunion.com/knowledge-base/counterparty-status-payer-score/
Last updated: 2026-10-14

The **status** and the **payer score** appear on every counterparty: in the list, in the edit panel and on the Overview page. They answer two different questions.

## Status: Up to date or Late

The status answers one simple question: **is something overdue right now?**

| Status | Meaning |
| --- | --- |
| <span class="kb-pill kb-pill-green">Up to date</span> | No invoice of this counterparty is overdue today. |
| <span class="kb-pill kb-pill-red">Late</span> | At least one invoice has a due date in the past and is not fully paid. |

A few rules:

- Only **invoices you issued** count. Credit notes and supplier invoices do not.
- A **paid** or **cancelled** invoice never makes a counterparty late.
- An invoice paid in **several installments** is late as soon as one installment is past its due date and not paid.
- There is **no grace period**. One day after the due date, the counterparty is <span class="kb-pill kb-pill-red">Late</span>.
- A counterparty with no invoices is <span class="kb-pill kb-pill-green">Up to date</span>.

The status changes the moment a payment is matched. Match the payment, and the counterparty goes back to <span class="kb-pill kb-pill-green">Up to date</span>.

## Payer score

The payer score answers another question: **does this counterparty usually pay on time?**

It is a number from **0 to 100**, shown with a label.

| Payer score | Range by default | Meaning |
| --- | --- | --- |
| <span class="kb-pill kb-pill-green">100 · Good payer</span> | 80 to 100 | Pays on time. |
| <span class="kb-pill kb-pill-amber">70 · Watch</span> | 60 to 79 | Pays late sometimes, or leaves some invoices overdue. Keep an eye on it. |
| <span class="kb-pill kb-pill-red">45 · Risky payer</span> | 0 to 59 | Pays late often, or leaves a lot unpaid. |
| <span class="kb-pill kb-pill-grey">Insufficient data</span> | No score | Fewer than 3 issued invoices in the last 12 months. |

The ranges are set in [Payer scoring](https://www.invunion.com/knowledge-base/payer-scoring/). Hover the badge in the list to see the details: timeliness, overdue exposure, the number of invoices used, and when the score was last calculated.

### How the score is calculated

Invunion looks at the **invoices you issued to this counterparty over the last 12 months**. Cancelled invoices and credit notes are left out. It then gives two marks, each from 0 to 100.

**1. Timeliness.** How late does the customer pay?

- Paid on time, early, or up to **3 days** late: **100**.
- After those 3 days, each day late costs about **1 point**.
- **90 days** late or more: **0**.
- An invoice that is overdue and still unpaid counts too, as late as it is today.

Big invoices count more than small ones. Recent invoices count more than old ones: an invoice due 3 months ago counts half as much as one due today.

**2. Overdue exposure.** How much is still unpaid after the due date?

- Nothing overdue: **100**.
- The more of what you billed is overdue, the lower the mark.
- An invoice weighs more the longer it stays overdue. It counts fully after a number of days you choose (30 by default).

**The score** mixes the two marks. You choose how much each one counts in [Payer scoring](https://www.invunion.com/knowledge-base/payer-scoring/). By default, timeliness counts more.

Two extra rules then apply:

- **Long-overdue limit.** If 5% or more of what you billed is unpaid for too long after the due date (30 days by default), the score is held just under 80: the customer cannot be a <span class="kb-pill kb-pill-green">Good payer</span>. At 25% or more, it is held just under 60: the customer is a <span class="kb-pill kb-pill-red">Risky payer</span>.
- **Getting worse.** If the customer paid, over the last 3 months, clearly later than before (10 days or more on average), up to **10 points** are taken off. This warns you before the score drops.

### Example

A customer received 4 invoices. To keep it simple, they were all due around the same time.

| Invoice | Amount | What happened | Days late after the 3 free days | Timeliness |
| --- | --- | --- | --- | --- |
| FAC-001 | 1,000 € | Paid on the due date | 0 | 100 |
| FAC-002 | 1,000 € | Paid 13 days late | 10 | 89 |
| FAC-003 | 1,000 € | Paid 33 days late | 30 | 67 |
| FAC-004 | 500 € | Still unpaid, 40 days overdue | 37 | 59 |

1. **Timeliness** is the average, weighted by amount: (1,000 × 100 + 1,000 × 89 + 1,000 × 67 + 500 × 59) ÷ 3,500 = **81**.
2. **Exposure**: 500 € of the 3,500 € billed is overdue for more than 30 days, so 14%. The mark is 100 − 14 = **86**.
3. **Score**: with the default settings, the two marks give **83**. That would be a <span class="kb-pill kb-pill-green">Good payer</span>.
4. **Long-overdue limit**: 14% is unpaid for more than 30 days. That is more than 5%, so the score is held just under 80.

The list shows <span class="kb-pill kb-pill-amber">80 · Watch</span>. The score is 79.99, rounded to 80 on screen, and it stays in **Watch**. Once FAC-004 is paid and matched, the limit no longer applies.

### When the score updates

The score is calculated again when an invoice, a match, an installment or a credit note of the counterparty changes, and once a day for everyone.

The system counterparties (see below) never get a score. They always show <span class="kb-pill kb-pill-grey">Insufficient data</span>.

## Status and payer score together

The two answer different questions. **Status** is a photo of today. **Payer score** is the habit over 12 months.

| You see | What it tells you |
| --- | --- |
| <span class="kb-pill kb-pill-green">100 · Good payer</span> <span class="kb-pill kb-pill-green">Up to date</span> | All good. |
| <span class="kb-pill kb-pill-green">98 · Good payer</span> <span class="kb-pill kb-pill-red">Late</span> | A good customer with one invoice overdue. Often a payment not matched yet, or a one-off delay. |
| <span class="kb-pill kb-pill-amber">80 · Watch</span> <span class="kb-pill kb-pill-red">Late</span> | Pays late and has something overdue now. Follow up. |
| <span class="kb-pill kb-pill-amber">70 · Watch</span> <span class="kb-pill kb-pill-green">Up to date</span> | Nothing overdue today, but often pays late. |
| <span class="kb-pill kb-pill-grey">Insufficient data</span> <span class="kb-pill kb-pill-green">Up to date</span> | A new customer, or one you rarely invoice. |

Before chasing a <span class="kb-pill kb-pill-red">Late</span> customer, check **Unmatched transactions**. A payment may have arrived and be waiting to be matched. Unmatched payments can also make the score look worse than it is.
